Category: crisis

As someone who volunteers on the crisis hotline, I’ve learned that the best way to help in those moments is to truly listen, not just to what’s being said, but to what’s underneath. I listen for what I call the black swan: that one quiet, seemingly unimportant detail that ends up being the most important thing we need to resolve the situation. One night, I …Read More >

At our Texas crisis center, some of the most effective work happens in silence. When a caller reaches out to our crisis hotline, they’re often overwhelmed, confused, or just in need of someone who will truly listen. And that’s exactly what our trained volunteers do best. It may not always look like action, but listening with care, empathy, and attention can change the course of …Read More >

My Daughter is Suicidal…How Do I Help Her? Many calls to our Texas crisis center come from people in personal distress—but some of the most urgent are from parents worried about their children. When a mom or dad calls our crisis hotline after finding something alarming—like a note, a social media post, or a diary entry—it’s because they’re scared, confused, and looking for answers. That’s …Read More >

The Beginning of Fashion Stars Over 20 years ago, a chance meeting between Margie Wright, Executive Director of the Suicide and Crisis Center of North Texas, and Yvonne Crum took place at a charity event. This meeting lead to Margie asking Yvonne to help raise $25,000 by organizing an event around the issue of suicide that potential donors would want to attend. Since that time, …Read More >